Non-Occupational Absence Management


Bill Review

Catastrophic Case


Field Case Management

Functional Capacity Evaluation

Future Medical & Rx Review

Life Care Planning

Non-Occupational Absence Management

Peer Review

Peer-to-Peer Intervention

Qualified Rehabilitation Consulting (QRC)

Return-to-Work Interactive Search Process


Telephonic Case Management

Task Assignments

Utilization Review

Excel specializes in assisting employers by managing FMLA/CFRA and short-term disability absences and by expediting return to work. Our team of medical professionals works with clients and their employees to coordinate non-work related disability. Employees return to work weeks ahead of schedule, resulting in medical, disability payment, and salary replacement cost savings.


  • Average days saved by early return to work: 21
  • Average clients average savings: $4,550 per referral

Services We Provide

  • FMLA/CFRA determination
  • Short-Term Disability (STD) management
  • Peer-to-peer physician intervention (arrange for second medical opinions with our physicians)
  • Assistance in developing policies and procedures that will ensure appropriate employee FMLA/CFRA
  • Authentication of employees’ medical certification using the FMLA/CFRA process for medicalclarification
  • Review of employee medical documentation to verify ADA accommodation needs
    Management of complex leaves as a result from chronic conditions
  • Avoidance of common FMLA/CFRA mistakes and employ management controls to reduce administrative burden
  • Medical guidance on fitness for duty issues
  • Employee return to work within time frames supported by established medical guidelines*
  • Expedited return-to-work process through clarification of medical certificates and work restrictions
  • Simplified referral process
  • Comprehensive reports
  • Strict HIPAA compliance
  • When requested, management of Workers’ Comp injuries by providing expert medical opinion and return-to- work case management services

Benefits to Employees

  • Employees reduce their own financial loss due to disability.
  • Employees regain their productivity.
  • Employees receive advice that recommends an appropriate course of action / treatment.
  • Employees' FMLA/CFRA health issues are focused on promoting early return to work compliant with treatment recommendations.

Benefits to Employers

  • Reduction in absence-related costs
  • Reduction in long- and short-term absences
    Improvement in workflow and increased productivity
  • Assistance to managers in administering absence reporting
  • Real-time analysis and reporting
  • Increased staff morale: Employees are more motivated and productive when sickness is reduced.


Case Management Services Utilization Review Non-Occ Absence Management eManagedCare
Ergonomics Rx Reviews Bill Review RTW Services



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