Peer-to-peer intervention offers a unique approach to managing medical and disability expenses by working directly with the treating physician and claims professional to coordinate early return to work.
Excel’s physicians use the following resources and guidelines:
- Official Disability Guidelines (ODG)
- American College of Occupational and Environmental Medicine (ACOEM)
- Medical Treatment Utilization Schedule (MTUS)
Based on these guidelines, Excel’s physicians determine the appropriate length of disability and review findings with the treating physician by phone. Excel then mails a detailed report to the treating physician and client that summarizes evidence-based medicine including return-to-work (RTW) parameters.
Excel has found this approach results in many benefits, including:
- Early return to work
- Satisfied clients
- Early case closure
- Reduced indemnity payments
- Increased retention
- Management of physicians