Excel offers eManagedCare™ at no additional fee. It allows the claim staff – via a password-protected portal – to view, copy, or print utilization review and case management information on any case. It provides a multitude of ad hoc reporting capabilities and seamlessly integrates UR decisions into the case manager’s workflow.
Excel has made a significant investment in operational and data security. We have co-located our servers and virtualization infrastructure at a secure off-site location. This site provides precision-controlled, managed, redundant environmental systems, 24x7 power backup systems for all our equipment – no downtime or disruption due to utility power failures or black-out periods, state-of-the-art dry-pipe, pre-action fire suppression – no losses due to fire. Having the IT systems and data located and replicated in a data center helps Excel achieve compliance with Sarbanes/Oxley, HIPAA, SAS 70, etc.